Terms of Service

Effective date: 26 June 2026
Last updated: 26 June 2026


1. The agreement

These Terms of Service ("Terms") govern your use of Dropframe ("Dropframe", "we", "us", "our") — the web hosting platform at dropframe.run and the MCP server package dropframe-mcp.

By deploying an app, installing the MCP server, or otherwise using Dropframe, you agree to these Terms. If you do not agree, do not use Dropframe.


2. What Dropframe is

Dropframe is a deployment layer. It takes HTML you provide and serves it from a public URL at {id}.dropframe.run. It does not generate content, provide legal advice, or guarantee the availability of any specific deployment.


3. Your account

Free tier

You can deploy apps without creating an account. Your deployments are identified by a randomly generated app ID. Free-tier links expire and are permanently deleted after 14 days.

Paid plans

Paid plans require an email address and payment method. Your account is personal. You may not share your account or API key with others.


4. Acceptable use

You may use Dropframe to

You may not use Dropframe to

We reserve the right to remove any deployment and terminate any account that violates these rules, without notice and without refund.


5. Content

Your content is yours

You retain all ownership rights to the content you deploy. By deploying content to Dropframe, you grant us a limited, non-exclusive, royalty-free licence to store and serve that content for the purpose of operating the service. That licence ends when you delete the app or when it expires.

You are responsible for your content

You represent and warrant that:

Public by default

All deployments are publicly accessible at their URL. Do not deploy anything you are not comfortable making public.


6. Availability and uptime

We run Dropframe on Cloudflare's global edge network and aim for high availability, but we make no uptime guarantees. The service is provided "as is". We may:

Free-tier users have no SLA. Paid plans include reasonable-effort uptime; any specific SLA commitments are stated in your plan description.


7. Expiry and deletion

Free-tier deployments are permanently deleted 14 days after creation. There is no recovery. If your content is worth keeping, upgrade to a paid plan before expiry.

Paid-plan deployments are retained until you delete them or close your account. Deletion is immediate and permanent.


8. Payments and refunds

Paid plans are billed in advance on a monthly or annual cycle. Prices are stated at checkout.

We do not offer refunds for partial billing periods. If you cancel, your plan remains active until the end of the current billing period, then reverts to free-tier rules.

We reserve the right to change pricing. We will give paid users at least 30 days notice before a price increase takes effect.

If your payment fails, we will retry and notify you. After repeated failures, your plan may be downgraded and your deployments may be subject to free-tier expiry rules.


9. Termination

By you

You can stop using Dropframe at any time. Delete your apps, close your account from account settings, and cancel your subscription if applicable.

By us

We may suspend or terminate your access if you:

For violations that create immediate risk (malware, CSAM, active attacks), we will terminate without notice. For other violations, we will attempt to notify you before terminating.


10. Disclaimers

The service is provided "as is" and "as available" without warranties of any kind, express or implied. We disclaim all implied warranties including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that:


11. Limitation of liability

To the maximum extent permitted by applicable law, Dropframe's total liability to you for any claim arising from your use of the service is limited to the amount you paid us in the 12 months preceding the claim, or £100, whichever is greater.

We are not liable for indirect, incidental, special, consequential, or punitive damages — including lost profits, data loss, or business interruption — even if we were advised of the possibility of such damages.


12. Indemnity

You agree to indemnify and hold harmless Dropframe, its officers, employees, and service providers from any claims, damages, fines, or costs (including reasonable legal fees) arising from:


13. Governing law and disputes

These Terms are governed by the laws of England and Wales. You agree that any dispute will be resolved in the courts of England and Wales, unless mandatory consumer protection laws in your jurisdiction require otherwise.

Before initiating any formal dispute, please email hello@dropframe.run. Most issues can be resolved quickly by direct communication.


14. Changes to these Terms

We may update these Terms. We will post the new version at dropframe.run/terms and update the "Effective date" at the top. For material changes, paid-plan users will receive email notice at least 30 days before the changes take effect. Continued use of the service after changes take effect constitutes acceptance.


15. Contact

Email: hello@dropframe.run
Website: dropframe.run