Terms of Service
Effective date: 26 June 2026
Last updated: 28 July 2026
1. Agreement
These Terms of Service ("Terms") govern your access to and use of Dropframe ("Dropframe", "we", "us", "our") — the web hosting platform at dropframe.run, the MCP server at dropframe.run/mcp, and all associated APIs and services.
By using Dropframe in any way — including deploying an app, using the MCP server, creating an account, or simply browsing the platform — you agree to these Terms in full. If you do not agree, you must stop using Dropframe immediately.
These Terms constitute a legally binding agreement between you and Dropframe. "You" means the individual or entity using the service. If you are using Dropframe on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms.
2. The Service
Dropframe is a deployment and hosting intermediary. It receives HTML files from users or their AI assistants and serves them from public URLs on Cloudflare's edge network.
Dropframe is a neutral conduit. We do not generate, review, curate, or endorse any content deployed through the platform. We are not a publisher or editor of user content.
We make no representations as to the fitness of the service for any particular purpose. The service is provided "as is" and "as available".
3. Accounts and Access
Free tier
Free-tier use requires no account. Deployments are tied to your session and API token. Free-tier apps expire and are permanently deleted after 14 days with no recovery.
Paid plans
Paid plans require a valid email address and payment method. Accounts are personal and non-transferable. You are responsible for all activity under your account.
You must not:
- Share your account credentials or API/MCP tokens with others
- Create multiple accounts to circumvent plan limits or suspensions
- Use automated means to create accounts
You must be at least 16 years old (or 18 in jurisdictions requiring it for contract formation) to create an account.
4. Acceptable Use
4.1 You are responsible for what you deploy
All content deployed through Dropframe — whether written by you, generated by an AI, or uploaded from a third party — is your sole responsibility. Dropframe exercises no editorial control over and accepts no liability for user-deployed content.
4.2 Prohibited content and conduct
The following are strictly prohibited and will result in immediate termination without refund:
Illegal content
- Child sexual abuse material (CSAM) or any sexual content involving minors — zero tolerance, immediate takedown and mandatory report to relevant authorities (NCMEC, IWF, or equivalent)
- Content facilitating terrorism, human trafficking, or incitement to violence
- Content violating applicable export controls or sanctions laws
Malicious code and fraud
- Malware, ransomware, spyware, keyloggers, or any code designed to harm systems or users
- Phishing pages or fake login forms impersonating any institution
- Cryptojacking scripts using visitors' compute resources without their informed consent
- Credential harvesting or session hijacking scripts
Harassment and abuse
- Pages targeting individuals with threats, harassment, or doxxing
- Non-consensual intimate imagery (NCII)
- Content designed to facilitate stalking or surveillance
Intellectual property
- Content infringing third-party copyrights, trademarks, or trade secrets without authorisation
- Counterfeit goods pages
Platform abuse
- Attempts to access, interfere with, or exfiltrate other users' content or platform infrastructure
- Circumventing rate limits, quotas, or access controls by any means
- Using Dropframe as infrastructure for bulk spam or unsolicited messaging
- Reselling or sublicensing access to Dropframe's infrastructure without our express written consent
AI-generated content AI-generated content is subject to these same rules. You are responsible for content your AI deploys on your behalf.
4.3 Enforcement discretion
We reserve the right to remove any deployment and suspend or terminate any account that we reasonably believe violates these Terms, at our sole discretion and without prior notice. Removal or termination does not entitle you to a refund.
5. Content and Intellectual Property
Your content
You retain all ownership rights to content you deploy. By deploying content on Dropframe, you grant us a limited, non-exclusive, worldwide, royalty-free licence to store, reproduce, and serve that content solely for the purpose of operating the service. This licence terminates when the content is deleted or expires.
Your warranties
By deploying content, you represent and warrant that:
- You own the content or have all necessary rights, licences, and permissions to deploy it
- The content does not infringe any third party's intellectual property rights
- The content does not contain personal data of third parties unless you have a lawful basis for processing it
- Deploying the content does not violate any law, regulation, or contractual obligation
Our intellectual property
The Dropframe brand, logo, platform code, and all associated materials are our property. Nothing in these Terms grants you a right to use our trademarks or branding.
6. Data and Privacy
Your use of Dropframe is also governed by our Privacy Policy. By using the service, you agree to the collection and processing of data as described there.
Important: All free-tier and default-tier deployments are publicly accessible at their URL. Do not deploy content you are not comfortable making public unless you are on the Max plan with private hosting enabled.
7. Availability and Service Modifications
We run on Cloudflare's edge network and target high availability. However:
- We make no uptime guarantees for any tier. The service is provided "as is".
- We may modify, suspend, or discontinue any feature or the entire service at any time with or without notice.
- We may remove individual deployments that violate these Terms.
- Scheduled maintenance may result in brief downtime.
8. Payments, Billing, and Cancellation
Subscription billing
Paid plans are billed in advance on a monthly cycle via Paddle. The price at checkout governs your subscription.
Cancellation
You may cancel at any time from your account settings or via Paddle's management link. Your plan remains active until the end of the current billing period. No partial refunds are issued on cancellation unless an exception in our Refund Policy applies.
Price changes
We will give paid subscribers at least 30 days' notice of price increases. Your continued use after the notice period constitutes acceptance.
Failed payments
If payment fails, we will retry and notify you. After repeated failures, your subscription may be cancelled and your apps may become subject to free-tier expiry rules.
Chargebacks
If you initiate an unwarranted chargeback, we may immediately suspend your account and seek recovery of any associated costs.
9. Expiry and Deletion
- Free-tier apps are permanently deleted 14 days after creation. There is no recovery mechanism.
- Paid-plan apps are retained until you delete them or close your account.
- Account deletion removes all your apps and account data immediately, subject to data retention obligations in our Privacy Policy.
- Deletion of any content is permanent and irreversible.
10. Suspension and Termination
Termination by you
You may stop using Dropframe and close your account at any time.
Suspension and termination by us
We may suspend or terminate your access for:
- Violation of these Terms, especially the Acceptable Use provisions
- Non-payment after a reasonable grace period
- Conduct that creates legal risk, reputational harm, or disruption to other users or the platform
- Any fraudulent, abusive, or deceptive activity
For serious violations (CSAM, active malware, active attacks), termination is immediate without prior notice. For less severe violations, we will attempt to provide notice and an opportunity to remedy where reasonable.
Termination does not entitle you to a refund.
11. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. DROPFRAME EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING — WITHOUT LIMITATION — IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
DROPFRAME DOES NOT WARRANT THAT: (A) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) ANY CONTENT OR DATA WILL BE ACCURATE OR RELIABLE; (C) THE QUALITY OF ANY PRODUCT, SERVICE, INFORMATION, OR OTHER MATERIAL OBTAINED THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS; OR (D) ANY ERRORS IN THE SERVICE WILL BE CORRECTED.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
IN NO EVENT SHALL DROPFRAME, ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR COST OF SUBSTITUTE SERVICES — EVEN IF DROPFRAME HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE).
DROPFRAME'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES YOU PAID TO DROPFRAME IN THE 12 MONTHS IMMEDIATELY PRECEDING THE CLAIM; OR (B) £50 (FIFTY POUNDS STERLING).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
13. Indemnification
You agree to defend, indemnify, and hold harmless Dropframe and its officers, employees, contractors, and service providers from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or relating to:
- Your content or any deployment you make or cause to be made through the service
- Your breach of these Terms or any representation or warranty you have made
- Your violation of any applicable law, regulation, or third-party right
- Any dispute between you and any third party
We reserve the right, at our expense, to assume exclusive defence and control of any matter subject to indemnification by you. You agree not to settle any such matter without our prior written consent.
14. Third-Party Services
Dropframe relies on third-party providers including Cloudflare (infrastructure) and Paddle (billing). Your use of the service is subject to those providers' terms and policies. We are not responsible for the acts or omissions of any third-party provider.
Links in deployed content or on the platform to third-party websites do not imply endorsement. We have no control over, and assume no responsibility for, the content, policies, or practices of any third-party site.
15. Governing Law and Disputes
These Terms are governed by the laws of England and Wales, without regard to conflict of law principles.
For any dispute or claim arising under these Terms, you agree to first contact us at hello@dropframe.run to attempt resolution by direct communication. If the dispute is not resolved within 30 days, it shall be submitted to the exclusive jurisdiction of the courts of England and Wales, save where mandatory consumer protection laws in your jurisdiction require otherwise.
Class action waiver: To the extent permitted by law, you agree to resolve any dispute on an individual basis only and not as part of a class, consolidated, or representative action.
16. Changes to These Terms
We may update these Terms at any time. We will post the updated version at dropframe.run/terms and update the "Last updated" date at the top. For material changes, paid-plan users will receive email notice at least 30 days before the changes take effect. Your continued use of the service after changes become effective constitutes acceptance of the new Terms.
17. Severability and Waiver
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision.
18. Entire Agreement
These Terms, together with the Privacy Policy, Acceptable Use Policy, and Refund Policy, constitute the entire agreement between you and Dropframe with respect to the service and supersede all prior agreements.
19. Contact
Email: hello@dropframe.run
Website: dropframe.run