Copyright and DMCA Takedown Policy

Effective date: 26 June 2026

Overview

Dropframe respects intellectual property rights. This policy describes how we handle copyright infringement claims under the Digital Millennium Copyright Act (DMCA) and equivalent legislation in other jurisdictions.

Submitting a takedown notice

If you believe content deployed on Dropframe infringes your copyright, send a written notice to:

Email: hello@dropframe.run
Subject line: DMCA Takedown — {app-id or URL}

Your notice must include all of the following to be actionable:

  1. Your identity. Your full legal name and contact information (email, mailing address, phone number).

  2. Identification of the copyrighted work. A description of the copyrighted work you claim has been infringed. If multiple works are covered by a single notice, provide a representative list.

  3. Identification of the infringing material. The specific URL(s) on Dropframe where the infringing material appears. General descriptions are not sufficient.

  4. Good faith statement. A statement that you have a good faith belief that the use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law.

  5. Accuracy statement. A statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or are authorised to act on the copyright owner's behalf.

  6. Signature. Your physical or electronic signature.

Notices that omit required elements will not be processed. We are not obligated to act on incomplete notices.

What happens after a valid notice

  1. We will acknowledge receipt within 2 business days.
  2. We will review the notice for completeness.
  3. If the notice is valid and the infringing material is clearly identified, we will remove or disable access to the material promptly — typically within 1–3 business days.
  4. We will notify the operator of the deployment (if we have contact information) that their content has been removed and why.

Counter-notices

If your deployment has been removed and you believe the removal was in error — for example, because you own the rights to the material or your use qualifies as fair use — you may submit a counter-notice.

Your counter-notice must include:

  1. Your full legal name and contact information.
  2. Identification of the material that was removed and its location before removal.
  3. A statement under penalty of perjury that you have a good faith belief the material was removed as a result of mistake or misidentification.
  4. A statement consenting to the jurisdiction of the federal court in your district (for US-based users) or an equivalent statement for other jurisdictions.
  5. Your physical or electronic signature.

Send counter-notices to: hello@dropframe.run
Subject line: DMCA Counter-Notice — {app-id}

If we receive a valid counter-notice, we will forward it to the original complainant and may restore the material after 10–14 business days unless the complainant informs us they have filed a court action.

Repeat infringers

Dropframe terminates the accounts of users who are determined to be repeat infringers. We track validated takedown notices. Users whose deployments are the subject of multiple valid notices are subject to account termination without refund.

Abuse of the process

Filing a false DMCA notice is a criminal offence under 17 U.S.C. § 512(f) and equivalent laws in other jurisdictions. Knowingly filing a materially false notice may expose you to liability for damages, including legal costs. Do not submit a takedown notice for content you do not have a good faith belief infringes your copyright.

Other IP concerns

For trademark infringement claims or other intellectual property concerns not covered by copyright, contact us at hello@dropframe.run with a description of the issue. We handle these on a case-by-case basis.

Contact

Email: hello@dropframe.run
Website: dropframe.run